Patient guide to custom foot orthotics

A subsidiary of Cranbrook Chiropractic & Wellness Centre ↗

Understand how you move. Support where you want to go.

A complete gait assessment combines clinical experience with dynamic pressure measurement and precise 3D scanning to create orthotics built for your feet, footwear and goals.

45minute gait analysis
15minute fitting visit
3Ddigital foot scan
A clinician reviewing a custom orthotic and gait pressure report with a patient
Personalized careYour scan, assessment and goals guide the prescription.

More than an insert

Support shaped by your movement.

Custom foot orthotics are prescription devices designed around your foot shape, gait pattern and clinical findings. They may help redistribute pressure, support alignment and make walking, working or activity more comfortable.

Your assessment connects the scan with your symptoms, footwear and goals, helping us identify whether custom orthotics can be a useful part of your care plan.

Orthotic condition guides

Explore what may be behind your symptoms.

Each guide explains what people often notice, what we assess and where custom orthotics may fit within a broader plan.

Integrated foot pain care

Persistent pain may need more than one tool.

For selected cases of persistent plantar fascia pain, Shockwave Therapy may be considered alongside progressive exercise, footwear changes, load management and custom orthotics when indicated.

Explore Shockwave Cranbrook →

The technology

Beyond a footprint. A fuller picture.

We pair what your doctor sees in the treatment room with detailed digital information that adds valuable insight to your assessment.

01

GaitScan pressure analysis

The Orthotic Group’s GaitScan platform uses 4,096 sensors and records at 300 frames per second, producing more than one million data points to map pressure through every step.

02

Physical assessment

Your doctor evaluates your feet, posture, joint motion and relevant movement patterns so the scan is interpreted in clinical context.

03

Precise 3D scan

A digital three dimensional model captures the contours of each foot. It replaces a one size fits all approach with measurements unique to you.

04

Digital prescription

Your findings, scan and device specifications are securely sent to the laboratory so materials, cushioning and control can be matched to your needs.

Our manufacturing partner

The Orthotic Group

We use The Orthotic Group, a Canadian orthotic laboratory and custom orthotic manufacturer serving health professionals since 1985. Your devices are made in Canada using your doctor’s prescription and the digital information gathered during your assessment.

Visit The Orthotic Group ↗
A clinician comparing custom orthotics with a digital gait pressure map
Your pressure data, clinical findings and prescription guide the custom device.

What to expect

From first step to final fit.

A clinician checking a custom foot orthotic against a patient’s foot
The fitting visit confirms comfort and fit inside your footwear.
1

Talk and assess

We discuss your symptoms, activities, footwear and goals, then complete a physical foot, posture and movement assessment.

2

Walk and scan

The pressure mat shows how you load each foot in motion. A precise 3D scan captures the shape of both feet.

3

Review and prescribe

Your doctor explains the findings and, if custom orthotics are appropriate, selects the device features that suit your needs.

4

Return for fitting

At your 15 minute fitting, we check the orthotics in your shoes and walk you through a gradual wearing schedule.

Current clinic pricing

Clear costs. Complete paperwork.

Most extended health plans cover the full cost of custom orthotics. Payment is made at the clinic, and we provide all assessment records, prescription information and supporting paperwork for you to submit directly to your insurer.

Gait analysis$0

A complimentary 45 minute assessment to explore whether custom orthotics can support your comfort and goals.

Custom foot orthotics$430 to $500

Final price reflects the custom device selected for your needs and footwear.

Meet our doctors

Three doctors. One careful process.

Our providers bring different clinical backgrounds to the same goal: understanding the whole person behind the scan.

Dr. Kevin Roberge, DC, BKin

Dr. Kevin Roberge, DC, BKin

A chiropractor since 2000, Dr. Kevin combines extensive clinical experience with a background in kinesiology, exercise physiology, Active Release Techniques, orthotics and Kinesiotaping.

Book with Dr. Kevin →
Dr. Josh Cordova, DC, MSc Sports Medicine

Dr. Josh Cordova, DC, MSc Sports Medicine

Dr. Josh brings a strong background in exercise science, rehabilitation and sports medicine to the assessment of gait, movement and lower limb mechanics.

Book with Dr. Josh →
Dr. Jordyn Fournier, DC, BSc

Dr. Jordyn Fournier, DC, BSc

Dr. Jordyn earned her Bachelor of Science and Doctor of Chiropractic degree from the University of Western States and provides thoughtful, individualized orthotic assessments.

Book with Dr. Jordyn →

Important questions

Before you book.

Clear answers help you arrive prepared and know what happens next.

Do I need a referral?+

You can book your gait analysis directly. Because benefit plans have different prescription and reimbursement requirements, checking your coverage before the visit helps us prepare the paperwork you need.

How long is the first appointment?+

Your gait analysis is booked for approximately 45 minutes. It includes a history, physical foot and posture assessment, dynamic pressure analysis and a three dimensional scan when custom orthotics are appropriate.

What happens at the fitting?+

When your orthotics arrive, you return for a 15 minute fitting. We check the fit in your shoes, review how to introduce them gradually and answer questions about wear and care.

Are custom orthotics covered by insurance?+

Most extended health plans cover the full cost of custom foot orthotics. We provide the assessment records, prescription information and supporting paperwork you need to submit your claim directly to your insurer.

What should I bring?+

Bring the shoes you wear most often, any athletic or work footwear you want considered, your insurance information, and a current prescription if your plan requires one.

What if an adjustment is needed?+

Fit and comfort are reviewed with you. The Orthotic Group provides warranty support, and our team can arrange eligible adjustments when required. Specific warranty terms depend on the device and concern.

Ready when you are

Let’s find out what your feet have to say.

Book a gait analysis with Dr. Kevin, Dr. Josh or Dr. Jordyn.

Book an assessment